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FAQ
HAVE A QUERY ABOUT DOCTOR WHO: WORLDS APART?
FIND THE ANSWER HERE!
60TH ANNIVERSARY BONUS PACKS
How do I claim my bonus pack?
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Are there any discounts?
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Are there any limits to how many bonus packs I can earn?
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What if I missed out on the free Bonus Packs because my account wasn't set up correctly, or my payment was declined?
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Will I be bound by the Terms and Conditions if I request a free pack?
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PACK RELEASE
What happens during a card pack release?
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PACK SALE
How do I buy Doctor Who: Worlds Apart card packs?
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How do I open my pack of cards?
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Why can't I use my frames from packs in game?
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What's the difference between a pack, a set and a deck?
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MARKETPLACE
What is the Marketplace?
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How do I buy individual cards?
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How do I top up my wallet?
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What is vUSD?
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How do I list collectibles for sale?
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What is the seller fee?
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I've sold a card, now what?
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Where can I find my transaction history?
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THE GAME
WINDOWS INSTALLATION INSTRUCTIONS
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MAC INSTALLATION INSTRUCTIONS
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When will the game be released?
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Is this game pay to win?
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How do I play the game?
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FOUNDERS TOKENS
What is a Founders Token?
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What else is remarkable about the Founders Token?
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How many Founders Tokens are there?
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Can I sell my Founders Token?
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Does my Founders Token discount apply to other purchases?
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Do I get the same perks if I buy a Founders Token from the Marketplace?
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NFTS & BLOCKCHAIN
What are NFTs?
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What does true ownership mean?
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Do I need to understand blockchain or NFTs to play this game?
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SUSTAINABILITY
Do Doctor Who: Worlds Apart NFTs have a negative environmental impact?
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What are you doing to protect the environment?
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What changes will you make in the future to further improve environmental impact?
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